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Tuesday, September 6, 2011

Honda City Old Cars Recalled


Honda India has recalled 2005 and 2007 Honda City cars. The main reason to recall is to replace power wind switch. This shows the credibility of the customer service. Honda City is one of the successful sedans in India. till to date Honda City has got high demand and recently the company has launched the upgraded version of it in Indian market.

The Honda's Indian unit, Honda Siel Cars India (HSCI), spokesperson said the recall was part of a global exercise by Honda Motor Company‘s promise of “stringent quality standards for its products" in spite of no faulty complaints with regard to the power switch in India. Jnaneswar Sen, senior VP, sales & marketing, HSCI, explained that "Every time we have done a recall or product up gradation, we have done it proactively." The company also said that the replacement would be completely done free of cost and no extra charges will added for the replacement.

The news has been passed onto the dealers and the replacement parts are being distributed to the contact points in batches for a smooth execution of the same. The company sources also added that any expenses arising out of the process will be invested by the Honda Motor Company (HMC) while also indicating that there would no loss borne by the Indian division of the Honda enterprise. The parts for replacement shall be sourced from Japan in phases.

HMC also cleared airs about the power switch problem is not a worrying factor in its current City models operational in India. This effectively means that the Honda Jazz and Honda CR-Vs sold in India will not be affected and does not need any recall program me or replacements to be undertaken.

This does come us a set back to the company as they already had to reduce the prices of the Honda City car to clear up volumes in stock in spite of ten years of dominance in the mid-size category. The same story was also endured by its Honda Jazz which too underwent huge price slashes after which the sales showed an upward trend.

On the global auto market, HMC declared that around 9,62,0000 Honda City sedans will be recalled for the replacement of the power windows and the computer systems. The models are Honda Jazz in India, CR-V crossover and Fit Aria (named as City in India) in North America, Asia, Africa and Europe. The Company is also planning to launch Honda Brio.

1 comment:

  1. dont know whether the dealers will actually call us....till date i hvnt recd a single call from Honda.

    ajay massand

    ReplyDelete